Three Ways to Log In — Which One to Use When

There are three simple ways to access the same account. Which one you pick depends on whether you are on your own phone or someone else's device — and whether you need to log in every day.

Choose what suits your situation — all three give you the same account and the same balance
Method What You Need How Fast Best For
Mobile Number & Password Your registered 11-digit number and password Done after two fields A new device or a friend's phone
Browser with "Remember Me" turned on Previously saved session One tap Your own phone or home laptop
8WWW App Free 36 MB APK, Android 7.0 or above Opens straight into your account Daily players who want notifications

If you play daily on your own phone, the app is the most convenient option. If you log in from someone else's device, always log out when you're done. To browse the full list of slots and live tables, visit the Casino section.

Five habits to keep your 8WWW account secure

Once your login password falls into the wrong hands, your entire account — including your balance — is at risk. Following these five habits every day can significantly reduce that risk.

Never share your password with anyone

Even if a family member or close friend wants to use your account, never share your password with them. If needed, help them create their own account instead. Our support team will never ask for your password over phone or chat — if anyone does, report it immediately.

Avoid logging in on public Wi-Fi

Logging into your account on open Wi-Fi at a bus stop, café, or market is risky. Always use mobile data to log in. If you must use Wi-Fi, log out after you're done and clear your browser cache.

Always log out from a shared phone or computer

If you're logging in from a friend's phone or a shop's computer, do not tick "Remember me". When you're done, log out from the profile menu — otherwise the next person can see your balance and betting history.

Never enter your password on a login page from an unknown link

Be careful with pages that open from unknown links sent via SMS, Facebook, or WhatsApp — do not enter your password there. Always check the address bar in your browser. If something seems off, open a new tab, type the 8WWW address yourself, and log in directly.

Change your password immediately if you're suspicious

If you think someone else may have logged into your account without your knowledge, go to your profile and set a new password right away. Then contact 24/7 live chat — the team can temporarily lock your account if needed.

Check your balance as soon as you log in

The first thing to do after logging in — check your balance and the last four digits on your profile. If anything looks off, log out and contact live chat straight away. It becomes much harder to sort things out once bets have been placed.

Complete the login process step by step

Whether you're logging in for the first time or just switched phones, following these four steps carefully will help you quickly identify where the problem is if something goes wrong.

  1. Open the login page or app

    Type the address directly into your browser to reach the login page, or open the app installed on your phone. The safest approach is to type the address yourself — don't rely on links from ads or unknown messages.

  2. Enter your registered mobile number

    Enter the full 11-digit number you used to create your account, starting with 01. No country code or spaces needed. If there's an old number already in the field, clear it and type yours fresh.

  3. Enter your password and submit

    After typing your password, tap the eye icon to check that the characters look correct. Then press the "Log In" button. If it's your own device, you can tick "Remember me" for convenience.

  4. Enter the lobby and verify your details

    Once logged in, first check the last four digits of your number and your balance in your profile. If anything doesn't match, log out immediately and contact 24/7 live chat so the issue can be resolved before it gets worse.

A Bangladeshi player entering their mobile number and password on the 8WWW login form on a phone screen

No separate credentials needed for the app

The free APK is lightweight at 36 MB and works on any Android 7.0 or higher device. After installing, just log in with the same mobile number and password you already use.

See the app download steps

What to check if you're having trouble logging in

Most login issues tend to come down to the same few causes. Find your problem in the list below — the solution is right next to it.

Six common issues, possible causes, and what to do
What you're seeing Possible cause What to do
"Wrong password" error message Caps Lock is on, your phone's autofill is entering an old password, or uppercase and lowercase letters aren't matching. Clear the field and type manually. Tap the eye icon to check what you've entered. If your password has uppercase letters, make sure to enter them correctly.
Login code or OTP not received One digit of your number may be wrong, your network signal is weak, or the message has been caught in your spam folder. Make sure the number you entered in the form matches the one you used during registration. Check your inbox as well as your spam and blocked message folders, then request a new code after a few minutes.
Page is loading but keeps spinning Weak internet connection or old cached data stored in your browser. Switch between mobile data and Wi-Fi, then clear your browser cache. If that does not help, try opening the site in a different browser.
Keeps asking to log in again or account is getting locked Several wrong password attempts in a row, or trying to log in from multiple devices at the same time. Wait a few minutes, then try once more with the correct password. If it still does not work, contact live chat with your registered mobile number and the support team will help you out.
App will not open or is stuck on the login screen An older APK version is installed on your phone, or your Android version is below 7.0. Install the latest APK (version 3.9.20, 36 MB). Check which Android version your phone is running — if it does not meet the requirement, just log in through your browser instead.
Logged in successfully but balance is showing zero You may have logged into the wrong account, or your deposit is still being processed — it usually takes around 6 minutes. Check the last four digits of the phone number shown in your profile. If the balance still has not appeared, contact 24/7 live chat with your transaction ID.

If none of the above has worked, check the written answers at our Help Centre or drop a message in live chat — our team is online 24/7.

How to get back in if you have forgotten your password

Forgetting your password does not mean you need to open a new account. As long as you have your registered number, you can get back into your existing account in just three steps.

  1. Tap the 'Forgot Password?' link

    You will find the link just below the login form. On the next page, enter the mobile number you used when registering, then tap the button to send the code. If the number is different, the code will never arrive.

  2. Enter the SMS code and set a new password

    Type the code sent to your phone into the box provided. Then enter your new password twice — mix in numbers and symbols to make it as strong as possible. Your old password will no longer work after this step.

  3. Log in with your new password

    Once saved, go back to the login form and enter your number along with the new password. After getting in, check your profile to confirm your balance is intact, and only tick 'Remember Me' on your own personal phone.

If you no longer have access to your registered number

No SMS code will arrive in this situation — contact live chat and provide your old registered number. The support team may ask for one of the following: National ID card, passport, or driving licence. Once documents are submitted, the review is usually completed within 6 hours.

Most common questions about logging in

What should I do if I forget my password?
Tap the 'Forgot Password?' link below the login form. Enter your registered mobile number and an SMS code will be sent to you — use that code to set a new password. If the code does not arrive, check your spam folder and make sure the number is correct. If you still cannot get it, reach out to 24/7 live chat for help.
Why am I not receiving a code or OTP when logging in to 8WWW?
In most cases, one digit in the number has been entered incorrectly, or your network signal is weak. Double-check that the number in the form matches the one you registered with. Also look through your inbox, spam, and blocked message folders. Wait a few minutes before requesting the code again — sending it too many times in a row can cancel the previous one.
Can I be logged in on both my phone and laptop at the same time?
You can open the same account on more than one device, but make sure to log out from any device you are not actively using. Never tick 'Remember Me' on a shared phone or a cyber cafe computer. If you notice a login from an unfamiliar device, change your password right away.
Do I need a separate password to log in on the app?
No. The app and website share the same account, so use the same mobile number and password you log in with on the browser. Your balance, bonuses, and betting history stay the same on both. The APK is free, the file size is 36 MB, and it runs on Android 7.0 or higher.
Will my account get locked if I enter the wrong password too many times?
Several wrong attempts in a row may temporarily block your login, but your account will not be permanently deleted. Wait a few minutes, then try again with the correct password. If that still does not work, contact Live Chat with the mobile number on your account — the support team will verify your identity and help you get back in.
What do I need to show when withdrawing after logging in?
Before your first withdrawal, you need to submit one ID document — a National ID card, passport, or driving licence. After submission, it is usually reviewed within 6 hours. The minimum withdrawal amount is ৳600, and funds typically arrive within 35 minutes. For the full step-by-step process, check the Withdrawal Guide.

If you still cannot find a solution here, visit the Help Center or write to us directly on Live Chat. Our team is online 24/7.

New here? Create your account first

Once registered, you get a 185% bonus on your first deposit and can start with as little as ৳150. If you do not have an account yet, skip the login form and head straight to registration.

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